What are the differences between VisionGS
BE and VisionGS PE?
"Business Edition" (BE) does not mean that only commercial
companies should operate with this edition.
The Business Edition (VisionGS BE) is designed for both - personal
and business usage. You should obtain VisionGS BE for your private
usage as well if you would like to work without the limitations
of the Private Edition (VisionGS PE).
You may click here for a side-by-side
what is the maximum image format /
resolution VisionGS can capture?
VisionGS does not have any restrictions regarding video format
/ maximum resolution. this is fully video-driver dependend. To change
your current video format in VisionGS you may go to "Device
Settings -> Video Device -> Format". The dialog which
will popup is not produced by VisionGS, it is created by your video-driver.
Please note that "Window Size" under "Device Settings
-> Video Device" has nothing to do with video format - it
is just the dimension of the preview window. You may also have a
look at the help file shipped with VisionGS for more information
regarding this topic.
The ftp log shows me an error, what should
If the log comes up with this error:
- "FTP: Error for CWD. No such file or directory"
you have set a wrong directory within the ftp account settings
of VisionGS. since v1.40 the program helps you with error tracing
and should give you the following hint within the log a few lines
below the error:
"FTP: Hint for error tracing: You are in directory: "/home/rob2"
where "/home/rob2" is the ftp directory you should enter
in the ftp account settings of VisionGS.
- "FTP: 500 Host not found (Winsock error
if you are behind a firewall/proxy/router you should activate
"[ ] Use passive transfer" and "[ ] Resolve hostname
before uploading" (available since v1.40) in the ftp server
settings of VisionGS. otherwise check if the hostname/address
to your ftp server is spelled correctly (ftp account settings
- "FTP: Unable to establish data connection, error #10061"
you are behind a firewall/proxy/router and should activate "[
] Use passive transfer" in the ftp server settings of VisionGS.
- "FTP: 553 Permission denied."
or "FTP: 553 cam.jpg: Permission denied."
you have set a wrong directory in the ftp account settings of
VisionGS (= you are not allowed to store files in the directory).
What is your upgrade policy?
Please check this page for detailed information.
How can I export the settings of VisionGS?
Just go to "Start-> Run" and enter "regedit.exe".
From there browse to "HKEY_LOCAL_MACHINE\SOFTWARE\VisionGS"
and go to the Menu entry "File->Export". Export the
settings as "Win9x/NT4..." file. You can double-click
on this file later (e.g. on a different computer) to import the
I have a Bt8xx Capture Card but the drivers
are outdated or do not work adequately?
If you are unhappy with the driver for your Bt848, Bt849, Bt878
and Bt879 (most TV / capture cards use one of this chipset) capture
card you may download an alternate driver from http://btwincap.sourceforge.net/
When viewing the live stream the it takes
a while until I can see the video (~ 8-10sec)?
The delay is not caused by VisionGS - the delay is caused by the
Windows Media Player which is pre-buffering the stream so it can
be displayed without any interruption. You may change the buffering
preferences on Windows Media Player to less buffering time under
"Tools -> Options -> Performance" (but we do not
When trying to send an email I'm always
getting an error?
Please check if the settings at "Program Settings -> Email"
are correct. If the error is "AUTH Command is not enabled"
or "Command is locally disabled" please change the authentication
method at "Program Settings -> Email -> Authentication"
as your email server does not supported the authentication method
you have selected.
Does VisionGS contain any Spyware?
Definitely not. The privacy of our customers is well respected.
You may run a packet sniffer to check this.
Is it possible to shutdown VisionGS by
command line (for in use with Cron etc.)?
Yes, since v1.51 (Business Edition). To shutdown VisionGS by cmd
line, just use the parameters "-s" or "-s
- visiongs.exe -s
The application will shutdown normally. There is a safety-timeout
if an error or any other unforeseen event comes up when closing
the application. After this timeout (120 seconds) the shutdown
will be forced.
- visiongs.exe -s -f
The application will shutdown immediately (forced) without waiting
for a process to finish.
How can I use my Network IP camera together
with Skype, Flash Media Encoder etc.?
You can use your Network IP camera in connection with the unique
IP Camera Localizer together with Skype, Flash
Media Encoder etc.